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Support

Click Here for Frequently Asked Questions on SpotOn POS.

 

CLICK HERE TO SUBMIT A SUPPORT TICKET

 

Alternatively, there are Instructional Videos Below

 

SUPPORT VIDEOS

 

 

FRONT OF HOUSE

Employee Close Outs

Splitting A Check

Moving or Splitting Items Between Guests

Editing a Menu Item

Menu Item Search Function

Cash Management

Combine Orders or Send an Order from One Order to Another

End of Day Procedures

View Order Details

Paid In/Paid Out

Assign A Cash Drawer

BACK OF HOUSE

Adding A User

Create and Edit Table Layouts in the Back of House

Bulk Menu Item Editor 

Chargeback Dispute Process

Editing and Adding Tax Tables

Add Menu Item to Existing Menu Group

Remote Support